Remote administration

To meet our clients demands ContekSoft provides remote administration services for web and software systems.
Platforms supported:

• MS Windows 95/98/Me
• MS Windows NT/2000/XP/2003
• Linux/Unix and FreeBSD

Types of services provided:

1. Installation and tuning of server and related software (including network services, mail, FTP and NS servers, proxy and firewalls)
2. Remote administration of network and web servers
3. Remote administration of database servers
4. Analysis and improvement of servers and network security
5. Installing service packs and patches for system software
6. Advice on purchasing, installing, configuration and supporting new hardware and software
7. Advice on using existing equipment and its integration with new equipment

Testing

ContekSoft offers remote/off-site testing services.
The scope of work depends on project complexity and purposes. We provide the following types of testing services:

1. Functional testing
2. User interface testing
3. Security testing
4. Load testing
5. Configuration and compatibility testing
6. Installation testing
7. Localization testing
8. Documentation audit

The full cycle of software or website testing includes the following phases:

• Composing testing scenario
• Developing testing plan
• Preparing testing environment
• Fulfilling tests
• Arranging testing reports
• Analyzing results of testing
• Preparing testing documentation

We are able to fulfill the full cycle of testing as well as its separate phases.


Technical writing

ContekSoft provides the following technical writing services for various industries:

1. User guides
2. Installation manuals
3. Operation and maintenance manuals
4. API documentation
5. Quick reference guides
6. Glossaries
7. Online help systems
8. Proofreading

We work with the following languages:

• English (both British and American)
• German
• French
• Spanish
• Dutch
• Russian

Our technical writing staff includes both technical and linguistic experts. Such combination of vital skills defines prime quality of our final products. Well-structured, informative and accurate documentation will add value to your products and reduce expenses on technical support.